Effective date: June 2026 · Published by GoodShift Pvt. Ltd.
Summary: Google Play offers a 48-hour refund window from time of purchase. After that, all sales are final. Contact us before raising a dispute — we resolve genuine technical issues within 24 hours.
Xtream IPTV Player is a one-time paid app priced at ₹199 (INR) on the Google Play Store. There are no subscriptions, no in-app purchases, and no hidden fees. You pay once and own it forever.
As required by Google Play Store policy, you may request a refund within 48 hours of purchase directly through Google Play. To do so:
This is a Google-managed process and is guaranteed to be available within the 48-hour window regardless of our policy.
After the Google Play 48-hour window has expired, all sales are final. We do not offer refunds for:
If you encounter a genuine technical bug that makes the app completely unusable on your specific device, email us at contact@goodshift.in before raising a dispute or chargeback. We aim to resolve all technical issues within 24 hours on business days. If we cannot resolve your issue, we will handle your case individually.
Each purchase licenses the app to one Google account only. Sharing, reselling, or transferring the purchase is a violation of our terms and Google Play's Developer Distribution Agreement.
Chargebacks or payment disputes filed without first contacting our support team will be disputed with documented purchase evidence and may result in a permanent ban from future GoodShift products.
Nothing in this policy limits your rights under the Consumer Protection Act, 2019 or any other applicable Indian consumer protection law. If you believe we have acted unfairly, you may file a complaint with the appropriate Consumer Disputes Redressal Commission. We encourage you to contact us first — most issues are resolved within 24 hours.
This Refund Policy is governed by the laws of India. Any dispute arising from a purchase of Xtream IPTV Player shall first be attempted to be resolved amicably by contacting us at contact@goodshift.in. If unresolved, disputes shall be subject to the jurisdiction of the courts in Patna, Bihar, India, or the Consumer Disputes Redressal Commission of competent jurisdiction.
GoodShift Private Limited
Patna, Bihar – 800001, India
Email: contact@goodshift.in
Response time: Within 24 hours on business days (Mon–Sat, IST)