Meeting tools are good at producing a transcript afterwards. What nobody had built
well was help in the moment — the client asks about a clause in a contract you read
last month, and the answer is in a file on your laptop that you cannot open without
everyone watching you do it.
The second gap is on the other side of the table. Most technical interviews are
unstructured: different questions for different candidates, no scoring, and a
decision that comes down to how the conversation happened to feel. That is unfair to
good candidates and unhelpful to the company.